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Service

AC Mister has identified many frequently asked questions to serve you more efficiently. If after reviewing this information you are still in need of assistance please email your questions to: service@acmister.com.

Also included in this section is information on how to install or troubleshoot your AC Mister. And you can read all our policies on line too..

Frequently Asked Questions

Question:
Is it possible to get AC Mister to use less water?

Answer:
We do have mister heads available that use about 1/2 gallon per hour and that may be all that is needed for window units. We do not recommend these heads for larger units even though water usage would be reduced. Replacement is a simple operation and these smaller use mister heads are available on the web site as optional equipment. Also, see answer to next question.

Question:
Is there any way to automatically turn the water off and on based on the compressor cycles?

Answer:
Yes, we have a solenoid-operated water valve which will automatically turn off the water supply when the compressor is not running. See product listing for this item.

Question:
What should I do with my AC Mister during the off season?

Answer:
We recommend that you disconnect your AC Mister at the water source and loosen the end plug to relieve water pressure.

Question:
What should I do when it rains?

Answer:

If you have a solenoid valve, do not take any action. If not, you may turn off the water or leave it on at your own discretion. The water usage will be minimal at this time.

Question:
What about heat pumps?

Answer:
In a cooling cycle a heat pump is simply an air conditioner and should be so treated.

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